Average Reviews:
(More customer reviews)After unpacking the box which was brought by a special freight company, I ran into problems right away trying to fasten some of the parts together. It seems that the holes where certain screws were to be used seemed to have been tapped wrong(threads not all the way through or crooked)and I had to re-tap three or four just to get the parts to fit together! This was especially true with the front leg extensions. It took about an hour to set everything up. By the way, set it up where you are going to use it, because you are not going to move it once its complete. Everything seemed to work okay for about two weeks.I really liked the machine having used other types in the past. After couple of weeks in the middle of a workout the motor would just quit. This would happen several times where it would stop for awhile and sometimes come back and sometimes not, even though there was power to the unit and the board was still lit. The manual suggested calling the phone # on the back of the booklet for service. I did and was told the number is no longer in service! Finally I went to the Merit website to get a number that worked, but everytime I called, didn't matter what time of day or day their reps were always too busy to take my call!I was to leave a voicemail and they would get back to me. Well.. I left four voicemails over the course of several days and no one ever got back to me. That was IT! I called Amazon explained the situation and they ordered me another one and arranged to pick up the defective one. The replacement machine came several days later (very quick and no shipping charge)and I started to put this one together. Same problems with the same four screw holes! The same slacker must be tapping these in China! I got the whole machine together and found it was missing the power cord, certain screws and the bottle of glycerin to lube the deck. Luckily I still had the old unit in a box waiting to be picked up, so I broke into the box and took the items I needed for the replacement machine. I have had the replacement for several weeks now and it works just like it's supposed to. I really like it! The assembly and customer service are the faults with this machine. By the way, I wanted to adjust the running belt and looked in the manual and it shows a totally different model!I went online and their website also shows a different model.I was able to figure out the adjustment procedure using some common sense. I picked the 735 over the 715 because of the bigger motor and I'm glad I did. I'm using it for fast walking not jogging because of problems with knees and one heel and the absorb feature of the deck works nicely taking care not to be jarring when you come down on the deck. Like I said, I like the unit very much and I hope I have no more problems. I will let you know in a couple of months with a follow-up to see if I still have a smile on my face!
UPDATE: Its been four months now and I still love the machine! No real problems except for some squeaking at times when the board is in the inclined position. This doesn't happen very often. I use the incline settings up to 7% during my 45 minute workouts. The fan and heart monitor are useless! Do what I did and buy yourself a monitor from Amazon. Bought an Omron HR-100C and it works great! You really need to monitor your heartrate to get a good and safe workout. Really love switching the incline on the fly. Don't really use the pre-programs, just manual. This machine compares with many I have seen in the gym. I have had no contact with service, so I don't know if theres an improvement there. Am increasing my rating to four stars.
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Product Description:
The Merit 735T Treadmill offers an extra-durable frame, more workout space, and a powerful motor that is covered for a lifetime. The motor provides smooth power at all speeds, so even joggers can enjoy steady belt motion underfoot. Speed is adjustable from 0.5 to 10 mph in 0.1 mph increments for plenty of walking and running speed options. Six program options keep your workouts interesting. Pulse monitor hand grips allow you to easily check your heart rate. Quick Speed/Incline Keys allow immediate changes from 2 to 10. Four LED windows provide plenty of workout data. Extra belt space gives more room to roam. AeroSoft cushioning system below the belt isolates feet and legs from shock. Motorized incline adjusts instantly from 0 to 10% grade.
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